Returnable Packaging.

Free shipping on orders over $500.

Standard Shipping - 3-4 working days from dispatch - $10 (plus tax).

Express Shipping - 2-3 Working days from dispatch - $30 (plus tax). (Not available during sale periods).

Orders are typically shipped via FedEx, and import duties are reduced by 20% on all US orders.

Free standard shipping on orders over £50.

Standard Shipping 2-3 working days from dispatch - £3.95.

Express Delivery - 1-2 working days from dispatch - £10. (Not available during sale periods).

DPD Pickup: Collection - £2.95 Standard fee. Free Delivery over £50.

Harper 'Try before you buy'. - Greater London only. £20 flat fee, all orders.

Free shipping on orders over €100.

Standard Shipping - DDP Service (import tariffs & duties paid) - 3-5 working days from dispatch - €10 (plus tax).

Express Shipping - DDP Service (import tariffs & duties paid) - 2-3 working days from dispatch - €25 (plus tax). (not available during sale periods)

Orders are typically shipped via FedEx.

Free shipping on orders over €300 - DDP service (delivery & duties paid).

Standard Shipping - DDP Service (import tariffs & duties paid) - 3-5 Working days from dispatch - €7.50 (plus tax).

Express Shipping- DDP Service (import tariffs & duties paid) - 2-3 Working days from dispatch - €25 (plus tax). (Not available during sale periods).

Free shipping on orders over £200 - DDP service (delivery & duties paid).

Standard Shipping - DDP Service (import tariffs & duties paid) - 3-5 Working days from dispatch - £15 (plus tax).

Express Shipping - DDP Service (import tariffs & duties paid) - 2-3 Working days from dispatch - £25 (plus tax). (not available during sale periods).

Free shipping on orders over $400CAD.

Standard Shipping - 3-5 Working days from dispatch - $35 (plus tax).

Express Shipping - 2-3 Working days from dispatch - $45 (plus tax). (not available during sale periods).

Orders are typically shipped via FedEx.

Free shipping on orders over $450AUD.

Standard Shipping - 5-7 Working days from dispatch - $30 (plus tax).

Orders are typically shipped via FedEx.

Free shipping on orders over £350.

Courier Service - 5-7 Working days from dispatch £25 (plus tax).

Orders are typically shipped via FedEx.

The return cost to the USA is £15.

Returns are free for all UK customers.

The return cost to Ireland is £20.

The return cost to the European Union is £20.

The return cost to the European Union (Without Euro) is £20.

The return cost to Canada is £20.

The return cost to Australia is £30.

The return cost to the rest of the world is £30.

You can pay by debit or credit card, Amex, ApplePay, Shop Pay, Paypal or by Klarna.

This service is a flat £10. On top of any items you keep.

Yes as long as your order has not been despatched. Please contact our customer service team at web@universalworks.com. Or call us on 0115 9249363.

You can buy a digital gift card here. They can be used on our website or in our retail stores. Please bear in mind that gift cards are only available to UK customers at present and expire 2 years from the purchased date.

You can find a list of all official UW stockists on the website here.

We only have sizes which are available on the website. That includes all the stock held in our stores.

You can subscribe to our newsletter if you go to the front page of our website and scroll down to the bottom where you will find a link to sign up.

At the bottom of each newsletter, you will find an unsubscribe link. Please click on that and follow the instructions.