FREE STANDARD SHIPPING ON UK ORDERS OVER £50.

• UK STANDARD SHIPPING - 2-3 WORKING DAYS FROM DISPATCH - £3.95.

• UK EXPRESS DELIVERY - 1-2 WORKING DAYS FROM DISPATCH - £10. (NOT AVAILABLE DURING SALE PERIODS).

• DPD PICKUP: COLLECTION - £2.95 STANDARD FEE. FREE DELIVERY OVER £50.

Orders under 2kg are dispatched on a Royal Mail Tracked 48 service. The Royal Mail advises delivery within 2 working days, but please note this is not guaranteed. Larger orders (weighing +2kg) will be sent via courier, typically DPD.

DPD Pickup offers you a more convenient and secure way to receive your order. DPD Pickup lets you collect your order at a convenient time from a nearby location, such as Sainsbury’s, Co-Op, or the Post Office. There are thousands of pickup locations for you to choose from.

You receive an email notification from DPD when your order is ready for collection.

Your order will be held at the chosen location up to 7 days. On the 8th day, your parcel will be returned to us.

You will need your DPD Pickup pass, sent by DPD via email.

FREE STANDARD SHIPPING ON CHANNEL ISLAND ORDERS OVER £50.

• STANDARD SHIPPING - 2-3 WORKING DAYS FROM DISPATCH - £5.95.

• EXPRESS DELIVERY - 1-2 WORKING DAYS FROM DISPATCH - £15. (NOT AVAILABLE DURING SALE PERIODS).

Please be aware that if purchasing multiple items, your order may be fulfilled from both our warehouse and physical stores. This means that you may receive more than one delivery per order.

£10 FLAT FEE, ALL ORDERS.

Orders will be dispatched on an Express Service to Harper, who will then deliver to your address at the scheduled appointment time.

The Kvatt bag is returnable but not eligible if using for your returns.

The Try Before You Buy service is only available within Greater London postcodes.

If your postcode is not valid, you will be advised at checkout.

FREE SHIPPING ON ORDERS TO THE US OVER $500 USD.

• US STANDARD SHIPPING - 3-4 WORKING DAYS FROM DISPATCH - $10 (plus tax).

• EXPRESS SHIPPING - 2-3 WORKING DAYS FROM DISPATCH - $30 (plus tax). (NOT AVAILABLE DURING SALE PERIODS).

Orders are typically shipped via FedEx, but on occasion, we may have to use another carrier. All orders will be shipped DDP (Delivered Duties Paid), meaning there will be nothing additional for you to pay ahead of delivery. All taxes and duties levied by the US government will be calculated and shown at checkout.

Import duties reduced by 20% on all US orders. De Minimis for the US ended in August 2025, meaning all orders from the UK to the US will be liable to tax and duty. Please note, prices shown on our product pages do not include tax and duty. Once you've confirmed your shipping address in checkout, all tax and duty levied by the US government will be calculated, and the amount owed will be shown along with any shipping charges if applicable. Your order will then be shipped DDP, meaning all duties are paid. There will be nothing additional to pay, nor any delays in the arrival of your order.

FREE SHIPPING ON ORDERS TO THE EU OVER €100.

• STANDARD SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 3-5 WORKING DAYS FROM DISPATCH - €10 (plus tax).

• EXPRESS SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 2-3 WORKING DAYS FROM DISPATCH - €25 (plus tax). (NOT AVAILABLE DURING SALE PERIODS).

Orders are typically shipped via FedEx, but on occasion, we may have to use an alternative carrier.

DDP means Delivery Duties Paid. This means that the final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150. You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

If you are within the EU, then your order will be shipped on a DDP basis (Delivery Duties Paid). The final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150.  You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

FREE SHIPPING ON ORDERS TO THE EU OVER €300.

• STANDARD SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 3-5 WORKING DAYS FROM DISPATCH - €7.50 (plus tax).

• EXPRESS SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 2-3 WORKING DAYS FROM DISPATCH - €25 (plus tax). (NOT AVAILABLE DURING SALE PERIODS).

Orders are typically shipped via FedEx. On occasion, we may have to use an alternative carrier, or for some addresses, FedEx will sometimes hand over delivery to a local fulfilment service, typically the national postal service.

Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain.

We have a separate rate for EU countries that do not use the Euro below.

DDP means Delivery Duties Paid. This means that the final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150. You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

If you are within the EU, then your order will be shipped on a DDP basis (Delivery Duties Paid). The final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150. You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

FREE SHIPPING ON ORDERS TO THE EU (WITHOUT EURO CURRENCY) OVER £200.

• STANDARD SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 3-5 WORKING DAYS FROM DISPATCH - £15 (plus tax).

• EXPRESS SHIPPING - DDP SERVICE (IMPORT TARIFFS & DUTIES PAID) - 2-3 WORKING DAYS FROM DISPATCH - £25 (plus tax). (NOT AVAILABLE DURING SALE PERIODS).

Please be aware that at checkout, you will pay for your order using your local currency.

Orders are typically shipped via FedEx. On occasion, we may have to use an alternative carrier, or for some addresses, FedEx will sometimes hand over delivery to a local fulfilment service, typically the national postal service.

Bulgaria, Czechia, Denmark, Hungary, Poland, Romania, and Sweden. 

We have a separate rate for EU countries above.

At the checkout, you will pay for your order using your local currency.

DDP means Delivery Duties Paid. This means that the final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150. You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

If you are within the EU, then your order will be shipped on a DDP basis (Delivery Duties Paid). The final price shown at checkout will reflect your country's tax rate and any applicable duty. Duty is applied to orders over €150. You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional payments required.

FREE SHIPPING ON ORDERS TO CANADA OVER $400 CAD.

• CANADIAN STANDARD SHIPPING - 3-5 WORKING DAYS FROM DISPATCH - $35 (plus tax).

• EXPRESS SHIPPING - 2-3 WORKING DAYS FROM DISPATCH - $45 (plus tax). (NOT AVAILABLE DURING SALE PERIODS).

Orders are typically shipped via FedEx, but on occasion, we may have to use another carrier.

Please note that all orders are shipped on a DDP basis (Delivered Duty Paid). At checkout, any taxes or duties due will be calculated and charged. You should expect no other additional charges upon or before delivery.

FREE SHIPPING ON ORDERS TO AUSTRALIA OVER $450 AUD.

• STANDARD SHIPPING - 5-7 WORKING DAYS FROM DISPATCH - $30 (plus tax).

Orders are typically shipped via FedEx, but on occasion, we may have to use another carrier.

Please note that all orders are shipped on a DDP basis (Delivered Duty Paid). At checkout, any taxes or duties due will be calculated and charged. You should expect no other additional charges upon or before delivery.

FREE SHIPPING ON ORDERS TO THE REST OF THE WORLD OVER £350.

• COURIER SERVICE - 5-7 WORKING DAYS FROM DISPATCH: £25 (plus tax).

Orders are typically shipped via FedEx. On occasion, we may have to use an alternative carrier, or for some addresses, our primary courier will hand off delivery to a local fulfilment service, typically the national postal service.

Please note that all orders are shipped on a DDP basis (Delivered Duty Paid). At checkout, any taxes or duties due will be calculated and charged. You should expect no other additional charges upon or before delivery.

Afghanistan, Åland Islands, Albania ,Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Iceland, India (36 of 37 states), Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea., South Sudan, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

Please be aware that, unfortunately, we are at present unable to send parcels to Russia as per our couriers' updates. Sorry for any inconvenience caused to our customers.

Please note that all orders are shipped on a DDP basis (Delivered Duty Paid). At checkout, any taxes or duties due will be calculated and charged. You should expect no other additional charges upon or before delivery.