Not a Bot.

Not a Bot.

Ever wonder who packs your UW order or answers your customer services email?

With so much automation these days, it’s easy to assume that some of those interactions, from messaging our Live Chat to ordering your next pair of Military Chinos, might not be human. But that’s not the case at UW.

Not a Bot is a short video series we put together to show the real people and human processes behind the scenes.

Watch the films below and see for yourself.

 

 

 

 

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